Straight answers.

What goes into a treat, how long it takes to reach your door, and where to find us on a Thursday morning. If your question isn't here, we're one phone call away.

Golden retriever with its head tilted to one side, looking curious

The treats

What's actually in a Feast & Fang treat?

Every treat is gently dehydrated from premium cuts with absolutely zero additives — no fillers, no artificial preservatives, no added colouring or flavouring. Nothing hidden, nothing added.

How are they made?

Gently dehydrated — rather than cooked at high heat. That gentle process locks in the vitamins, minerals and natural flavours that can be cooked away. The result is a light, dry, treat that keeps its shape and smells strongly enough to be worth working for.

Is this the same as feeding raw?

It complements raw feeding rather than replacing it. Our treats are dehydrated, so you get the flavour and nutrient profile of raw feeding. If you already feed raw, they slot straight in as a reward.

My dog has a sensitive stomach — where should I start?

Because the majority of treats come from a single protein source — nothing added — it's easy to steer clear of an ingredient that bothers your dog. Introduce one new treat at a time in small pieces, watch how they react, then move on to the next. If your dog has a diagnosed allergy or a medical condition, check the ingredient with your vet first. You can shop by protein choice for convenience. 

How many can I give?

Treats should make up only a small part of your dog's daily food — they're a reward, not a meal. Break pieces smaller for small breeds and younger puppies, and always make sure fresh water is available.

How do I store them?

Keep the pack closed in a cool, dry place out of direct sunlight. Because they're gently dehydrated with nothing artificial added, they have a very long shelf life — there's no need to rush through a pack. Just reseal it between uses to keep them at their best.

Delivery & collection

Where do you deliver?

We ship to UK addresses only at the moment.

How long will my order take?

Two to four working days, Delivery times count working days and exclude public holidays. We will post your order using Royal Mail 1st class, the same day or the day after you place it.

What does delivery cost?

Delivery is free on every order of £50 and over. Orders under £50 carry a flat £4.95 delivery charge, shown at checkout before you pay.

Can I collect my order instead?

Yes, and it costs nothing. Collect from postcode CO11 on any day by arrangement, or find us at Walton on the Naze Market in Millennium Square on Thursdays, 8am to 2pm only. Call 07944 845 860 or email feastandfang@gmail.com and we'll have your order packed and ready for you.

Orders

Can I change or cancel an order?

Email us as soon as you can and we'll do it before your order is packed. Once it's on its way we can't call it back, but we'll always help you sort it out.

Something arrived wrong or damaged — what now?

Email us a photo of what turned up and we'll make it right, whether that's a replacement or a refund. We'd far rather fix a problem than lose you as a customer.

Still want to ask?

Call, email or send the enquiry form — a real person reads every one and we reply within one working day.

Ready to treat?

Free delivery on orders of £50 and over — or collect it yourself.